1. About This Service

Lufroma ("we", "us") operates lufroma.com, a precious metals intelligence service providing market data, price information, news digests, and analytics for the jewellery trade, bullion dealers, refiners, and related professionals.

2. Informational Use Only

All prices, rates, data, and content on this website are provided for informational purposes only. Nothing on this website constitutes financial advice, investment advice, or a recommendation to buy or sell any asset, commodity, or security.

Do not make financial decisions based solely on information from this website.

3. Data Accuracy

We source data from public feeds, exchanges, and industry bodies including LBMA, IBJA, GJEPC, and MCX. We make reasonable efforts to ensure accuracy but cannot guarantee that all data is complete, current, or error-free. Always verify critical pricing with your broker or exchange.

4. Subscription and Access

Access to Lufroma is currently free during our launch period. We reserve the right to introduce paid tiers in the future, with reasonable advance notice to existing subscribers.

You may cancel at any time by unsubscribing from communications or contacting markets@lufroma.com.

5. Acceptable Use

You agree not to:

• Reproduce, resell, or redistribute our content commercially without written permission
• Use automated tools to scrape data at scale
• Use the service for any unlawful purpose

6. Intellectual Property

All original editorial content, analysis, and design on lufroma.com belongs to Lufroma. Underlying market data belongs to its respective sources.

7. Third-Party Links

We link to external sources including news articles and exchange data. We are not responsible for the content or accuracy of third-party websites.

8. Limitation of Liability

Lufroma shall not be liable for any loss or damage arising from reliance on information provided on this website.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.

10. Changes

We may update these terms at any time. Continued use of the service after changes constitutes acceptance.

Contact: markets@lufroma.com

1. Who We Are

Lufroma operates lufroma.com. This policy explains what personal data we collect, how we use it, and your rights.

2. What We Collect

When you subscribe:

• Email address
• Name (if provided)

With your consent, only if you accept analytics cookies on the banner shown on your first visit:

• Standard web analytics, pages visited, time spent, browser type, approximate location
• Used only to understand how the service is being used

If you decline, no analytics cookies are set and no analytics data is collected.

We do not collect payment information. We do not collect sensitive personal data.

3. How We Use Your Data

• To send you the daily brief, newsletter, and price updates you subscribed for
• To improve the service based on usage patterns
• To contact you about important changes to the service

We do not sell your data. We do not share your data with third parties for marketing.

4. Email Communications

Every email includes an unsubscribe link. You can opt out at any time. We will process your request within 48 hours.

5. Data Storage

Your data is stored on cloud servers with reasonable security measures. We retain your email for as long as you remain a subscriber and delete it within 30 days of an unsubscribe request.

6. Third-Party Services

We use standard tools for email delivery and analytics. These providers process data only as directed by us.

7. Your Rights

Wherever you live, you can ask us to access, correct, or delete the personal data we hold about you, and you can withdraw consent at any time. To exercise any right, email markets@lufroma.com. We respond within 30 days and never charge for, or penalise you for, a rights request.

UK and EU (UK GDPR and EU GDPR). You also have the right to data portability, to restrict or object to processing, and to lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner's Office).

India (DPDP Act, 2023). You have the right to access, correction, and erasure of your data, to nominate another person to exercise your rights on your behalf, and to grievance redressal. Send any grievance to the address above.

California (CCPA and CPRA). You have the right to know what we collect, to delete it, to correct it, and to opt out of any sale or sharing of personal information. We do not sell or share your personal information, and we will not discriminate against you for exercising any right.

8. Cookies

We use essential cookies to keep the site working. With your consent, we also use Google Analytics cookies to understand how the site is used, these are set only if you choose "Accept" on the cookie banner shown on your first visit.

You can change your choice at any time using the "Cookie preferences" link in the site footer, or by disabling cookies in your browser settings.

9. Children

This service is not intended for anyone under 18.

10. Compliance

We aim to comply with the data protection laws that apply to our subscribers, including:

• The UK GDPR and the EU General Data Protection Regulation (GDPR), for subscribers in the UK and EU
• The Digital Personal Data Protection Act, 2023 (DPDP), for subscribers in India
• The California Consumer Privacy Act as amended by the CPRA (CCPA), for California residents

Legal basis (GDPR). We process your email address on the basis of your consent to receive the newsletter, which you give when you subscribe and can withdraw at any time, and our legitimate interest in operating and securing the service.

11. Changes

We may update this policy as the service evolves. We will notify subscribers of material changes by email.

Contact: markets@lufroma.com  ·  Lufroma, India